Cache Creek Landfill
The Cache Creek landfill currently accepts approximately 200,000 tonnes of municipal solid waste annually, most of which comes from the Greater Vancouver region. This facility has been operated by Wastech Services Ltd under contract to the GVRD, and in co-operation with the Village of Cache Creek since 1989.
The Waste-to-Energy Facility (WTEF) is located in the commercial/industrial area of south Burnaby. It receives waste from Burnaby, New Westminster, and the North Shore and is responsible for the environmentally safe disposal of over 25 per cent of the region’s waste and generates enough electricity to power 16,000 homes. Read more...
City of Vancouver operated facilities
Vancouver Landfill - 5400 72nd Street, Delta
Vancouver Transfer Station - 377 West Kent Avenue North, Vancouver
Private solid waste facilities
Private businesses are a part of the region’s solid waste handling process. Disposal businesses are involved in everything from storage and transfer of waste to material recovery and composting.
Permitting and enforcement for private solid waste facilities - view all the license application forms and information sheets
Businesses can apply for credit accounts at Metro Vancouver's Solid Waste Disposal Facilities. This speeds up processing time and provides businesses with one convenient monthly bill. Account customers may also receive access to facilities for extended hours (details provided upon successful application).
To apply, please complete an Solid Waste Disposal Credit Account Application form. The Finance Department will review applications and approve qualifying businesses. Account holders must also register vehicles by completing the Vehicle Registration Form. Credit accounts can be used at the attended scales at North Vancouver, Coquitlam, and Surrey Transfer Stations.
Unattended Scale at Surrey Transfer Station (STS)
To use the unattended scale at Surrey Transfer Station, commercial customers must have a credit account (application process above), and must complete the STS Unattended Scale Account Customer Access Form and STS Unattended Vehicle Registration Form. Only Garbage loads are accepted at the unattended scale.
To access the Waste-to-Energy Facility, customers must have a credit account (application process above), and must complete the WTEF Account Customer Application Access and the WTEF Unattended Vehicle Registration Form. Access cards will be sent to qualifying account customers.
Ticket Errors and Disputes from Account Customers
Before Receiving Invoice – this is the best option to expedite the review process and minimize errors on invoices
Account customers are encouraged to review the tickets received by their drivers or haulers on a daily or weekly basis, to identify and report any errors
before receiving the monthly invoice.
To report errors including incorrect charges, inaccurate truck numbers or weights, or duplicate tickets, email
For questions regarding a disposal ban surcharge, email email@example.com.
Solid Waste Operations will review the information. If required, staff will edit the ticket, or send a revised ticket.
After Receiving Invoice
To report an error on your monthly invoice, or to dispute a surcharge, use the Weigh Scale System Dispute Form below. Specify the facility, ticket number, and describe your concern.
In accordance with Schedule F in the Tipping Fee Bylaw,
please pay the invoice in full by the due date. Invoice disputes will be accepted and reviewed even after an invoice is paid in full.
Solid Waste Operations will process a credit voucher or provide a cheque refund, depending on the circumstances, to the account customer for any confirmed ticket errors or rescinded disposal ban surcharges.
Email the completed Dispute Form to
Questions about the forms and the weigh scale system can be directed to Solid Waste Operations at
firstname.lastname@example.org or 604-451-6185