At Metro Vancouver we make decisions that impact the
2.5 million residents that live in our region. Metro Vancouver
regularly engages municipalities, businesses and the general public
when initiating major capital projects for water, solid waste and
sewerage and drainage, as well as other projects involving regional
parks and housing.
About Community Engagement
engagement can take many forms, from online surveys to open houses to
working groups. By participating in our engagement opportunities, you
can help us make better decisions on projects or plans that affect you
and your neighbours. Your input can maximize the benefits of a project,
minimize the impacts, and provide new ideas or initiatives for your
Methods of Engagement
The format of our
engagement depends on the nature of the project and the level of impact
on residents and businesses. For example, a small project with minimal
public impact (say, a temporary traffic detour) may only need a letter
or notice to your home, or an advertisement in the local newspaper.
While a larger project with significant impacts and longer duration in a
community may call for ongoing public meetings and working groups (like
designing and building a new wastewater treatment plant). Below, a
spectrum of public participation* demonstrates how Metro Vancouver
communicates and engages based on the needs and goals of a project.
A spectrum of public participation
*This spectrum is adapted from the
International Association of Public Participation
(IAP2), which seeks "to promote and improve the practice of public
participation in relation to individuals, governments, institutions, and
other entities that affect the public interest in nations throughout
Community Engagement Outcomes
community engagement engages residents and other stakeholders to
minimize impacts and develop better projects, it can often go further
than that. Other outcomes that have come from talking with the public
include a desire for community enhancements or interpretive features
that allow residents to explore and learn about a service.
benefits of community engagement include strengthening relationships,
informed dialogue, sharing information on the interconnectivity of our
systems, the resiliency of our major utilities, educating on water
conservation and source control to protect the environment, and
providing education to
K-12 students and teachers and beyond through our many
public events, tours and programs.
– Metro Vancouver upholds the commitments it makes to the public and
demonstrates that the results and outcomes of the engagement processes
are consistent with the approved plans for engagement.
- Inclusiveness –
Metro Vancouver makes its best efforts to reach, involve and hear from
those who are impacted. Plain language will be used in all engagement
- Transparency – Metro Vancouver
provides clear and timely information, and endeavours to ensure decision
processes, procedures, and constraints are understood.
- Commitment – Metro Vancouver, within its ability and work plans, allocates sufficient resources for effective engagement.
- Responsiveness – Metro Vancouver seeks to understand and be receptive to the public's input.
First Nation Engagement
there are 11 local First Nations in the Metro Vancouver region: Katzie,
Kwantlen, Kwikwetlem, Matsqui, Musqueam, Semiahmoo, Squamish,
Tsawwassen, Tsleil-Waututh, Hwlitsum, and Qayqayt (New Westminster
Metro Vancouver recognizes the history of
Aboriginal Peoples and aims to build meaningful and enduring
relationships with First Nations. We are committed to engaging First
Nation communities through information sharing, engagement and ongoing