Challenges and Solutions

Below are some common challenges faced by homeowners, tenants, strata councils and property managers. The suggested solutions provided here are simplified and should be used to guide your own process of solution creation. As every situation is unique, you will need to determine what works best for you. The resources on this website may be helpful to guide your process.

Challenge

Your strata council has a lot to deal with and has limited time and resources, they may be reluctant to deal with your request.

Solution

Ask them how you can help. Ask about their questions or concerns and provide them with information to address their questions and concerns. Direct them to this website as a resource.


Challenge

A parking stall is far away from the electrical panel, and it will be very costly to connect to it.

Solution

If charging in your own stall is too expensive, consider the possibility of using visitor parking. Another option is to swap parking stalls with another homeowner, however, agreement would be required.

Key Info: Parking & Building Situation


Contact


  • For more information contact:

     
    604-451-6625​
     Email


Challenge

The strata council wants to ensure that the electricity used for charging is paid for by users.

Solution

There are several options for tracking electricity use and billing users. These options range from simple users fees based on an average estimate of monthly consumption to more complicated (and costly) systems that use special equipment to monitor actual consumption or charger use at the time of charging.

Key Info: Electricity Costs


Challenge

The cost of purchasing and installing a Level 2 is too expensive.

Solution

The costs for purchasing and installing a Level 2 charger may range from $6000-$20,000, depending on the sophistication of the charger. If this cost is too high, consider Level 1 chargers which are less costly to setup. Although charging speeds are lower, you may be able to meet your daily charging needs with this level of charging, especially if you do not use the full range of your vehicle’s battery in your daily commute. Also, take advantage of rebates and incentives when they are available. They can cut the cost of buying and installing a charger significantly.


Challenge

I am a homeowner (or tenant) and the strata council has rejected my request.

Solution

If you have been unsuccessful with your strata after addressing all their concerns, you will have to consider other options.

  1. Use the dispute resolution process offered by the Civil Resolution Tribunal: Canada's first online tribunal for resolving strata and small claims disputes.
  2. Consider nearby public chargers: Public chargers near your home and work may be the best solution (you can find these through www.plugshare.com).
  3. Consider workplace charging: If you do not currently have charing at your workplace, consider putting a request for charging through your employer. Many employers are open to providing charging access to employees and there may even be incentives available to set up charging. 

Challenge

I am a tenant and do not own my strata unit.

Solution

As a tenant you should run the request through your landlord. If your landlord is willing to support your request, they can advocate on your behalf or, if possible, give you permission to approach strata on their behalf.


Challenge

A homeowner or tenant wants to take the charger with them when they move.

Solution

With Level 1 charging this is not an issue as cordset chargers are portable and can easily be removed. For Level 2 chargers, there are several options for portable or semi-portable chargers that allow homeowners to simply unplug their chargers when they move. If you have a hard-wired Level 2 charger, you will need to hire an electrical contractor to uninstall it. This is one disadvantage to allowing homeowners to own and operate the chargers (rather than the strata corporation).


Challenge

All strata parking is outside and not in a secured underground garage.

Solution

It is possible to set up charging outdoors. There are several options to do so and most are Level 2. These chargers, however, can be more expensive than indoor chargers because they are built to withstand the elements and protect against theft and vandalism.