Starting September 15, 2022, before you use a residential indoor wood-burning stove, fireplace, or appliance in the Metro Vancouver region you must provide a declaration to follow best burning practices. Eligible appliances located within the
Urban Containment Boundary, must also be registered.
Learn more To complain about odour, dust or other air contaminant you can:
- call the complaint line 604-436-6777
use our online
Complaint Form
Please be prepared to provide the following:
- your contact information
- suspected source of emissions
- description of emissions and how they are affecting you
If you request it, you will get a call back within one working day. We may also call you to get more information.
Who should I contact?
Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.
|
ISSUE |
WHO TO CONTACT |
|---|
| Outdoor air quality and odour complaints in Metro Vancouver | Metro Vancouver: 604-436-6777 |
| Outdoor air quality complaints outside Metro Vancouver | BC Ministry of Environment For immediate health or environmental concerns call: 1-877-952-7277 |
| General outdoor air quality information enquiries |
AQInfo@metrovancouver.org |
| Smoking vehicles (trucks and buses) | 1-888-775-8785 |
| Backyard burning complaints | your local fire department |
| Workplace indoor air quality | Work Safe BC: 604-276-3100 |
| Indoor air quality health concerns | your local health authority |
