Make An Air Quality Complaint

Residential Indoor Wood Burning is prohibited from May 15 to September 15 unless the wood-burning appliance is operated within an off-grid residence that is located outside the Urban Containment Boundary, or the wood-burning appliance is the sole source of heat.

To complain about odour, dust or other air contaminant you can:

  • call the complaint line 604-436-6777

 use our online Complaint Form

​Please be prepared to provide the following:

  • your contact information
  • suspected source of emissions
  • description of emissions and how they are affecting you

If you request it, you will get a call back within one working day. We may also call you to get more information.

Who should I contact?

Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.


Outdoor air quality and odour complaints in Metro Vancouver  Metro Vancouver: 604-436-6777
Outdoor air quality complaints outside Metro Vancouver

BC Ministry of Environment

For immediate health or environmental concerns call: 1-877-952-7277

General outdoor air quality information enquiries  
Smoking vehicles (trucks and buses) 1-888-775-8785
Backyard burning complaints your local fire department
Workplace indoor air quality Work Safe BC: 604-276-3100
Indoor air quality health concerns your local health authority