Every person who discharges, or causes, permits or allows the discharge of an air contaminant into the environment from a residential indoor wood burning appliance in the Metro Vancouver region must comply with Best Burning Practices as set out in
Schedule B of Bylaw 1303.
To complain about odour, dust or other air contaminant you can:
- call the complaint line 604-436-6777
use our online
Complaint Form
Please be prepared to provide the following:
- your contact information
- suspected source of emissions
- description of emissions and how they are affecting you
If you request it, you will get a call back within one working day. We may also call you to get more information.
Who should I contact?
Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.
|
ISSUE |
WHO TO CONTACT |
|---|
| Outdoor air quality and odour complaints in Metro Vancouver | Metro Vancouver: 604-436-6777 |
| Outdoor air quality complaints outside Metro Vancouver | BC Ministry of Environment For immediate health or environmental concerns call: 1-877-952-7277 |
| General outdoor air quality information enquiries |
AQInfo@metrovancouver.org |
| Smoking vehicles (trucks and buses) | 1-888-775-8785 |
| Backyard burning complaints | your local fire department |
| Workplace indoor air quality | Work Safe BC: 604-276-3100 |
| Indoor air quality health concerns | your local health authority |
