Every person who discharges, or causes, permits or allows the discharge of an air contaminant into the environment from a residential indoor wood burning appliance in the Metro Vancouver region must comply with Best Burning Practices as set out in
Schedule B of Bylaw 1303.
To complain about odour, dust or other air contaminant you can:
- call the complaint line 604-436-6777
use our online
Please be prepared to provide the following:
- your contact information
- suspected source of emissions
- description of emissions and how they are affecting you
If you request it, you will get a call back within one working day. We may also call you to get more information.
Who should I contact?
Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.
WHO TO CONTACT|
|Outdoor air quality and odour complaints in Metro Vancouver ||Metro Vancouver: 604-436-6777 |
|Outdoor air quality complaints outside Metro Vancouver|
BC Ministry of Environment
For immediate health or environmental concerns call: 1-877-952-7277
|General outdoor air quality information enquiries ||
|Smoking vehicles (trucks and buses) ||1-888-775-8785 |
|Backyard burning complaints ||your local fire department |
|Workplace indoor air quality ||Work Safe BC: 604-276-3100 |
|Indoor air quality health concerns ||your local health authority |