911 Service

911 Emergency Call Answer Service

Metro Vancouver is responsible for 911 call answer services within the Metro Vancouver region and we provide this service through our business partner and service provider: E-Comm.

E-Comm receives and processes about 1 million emergency calls each year. They collect the needed information from the caller and then they transfer the call to the appropriate municipal or provincial dispatch agency who is responsible to direct first responders to assist with the caller’s emergency.

Report an Emergency

  • ​All of Metro Vancouver, including Electoral Area A, is served by E-Comm 911