Bringing People Together

Metro Vancouver delivers regional scale services and plans through collaboration and cooperation. Our big picture perspective enables us to provide services and solutions for a growing, complex region. Whether it’s facilitating community feedback on capital projects, maintaining natural spaces through our regional parks, or providing a forum for municipalities we work together with our members in the development of our region.

The selection of indicators below demonstrate how Metro Vancouver brings people together in every area of its work.

Centralized Support Services: Indigenous Relations

Bilateral meetings	Bilateral meetings	<div class="ExternalClass18B8A28EF6994E4F84007A78E0FDAF61"><p>with the area First Nations</p></div>	http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/Indigenous-Relations-Bilateral-meetings-with-the-area-First-Nations.aspx, http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/Indigenous-Relations-Bilateral-meetings-with-the-area-First-Nations.aspx	74	On track	bilateral meetings	bg-purple	Centralized Support Services - Indigenous Relations
Special Indigenous Relations events hosted	Special Indigenous Relations events hosted	<div class="ExternalClassBC61895C3D3A41CAA115B1B1CDC9C625"><p>organized by the Indigenous Relations division<br></p></div>	http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/Indigenous-Relations-Special-Indigenous-Relations-events-hosted.aspx, http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/Indigenous-Relations-Special-Indigenous-Relations-events-hosted.aspx	4	On track	events	bg-purple	Centralized Support Services - Indigenous Relations

Centralized Support Services: Board & Information Services

Customer interactions

<div class="ExternalClassD47482BF85234BA793344116F314664B"><p>via telephone, email and live chat<br></p></div>

http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/Board-and-Information-Services--Number-of-customer-interactions.aspx, http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/Board-and-Information-Services--Number-of-customer-interactions.aspx

43,552

Waiting for Data

customer interactions

bg-purple

Centralized Support Services - Board & Information Services

Centralized Support Services: External Relations

Mailing list subscribers	Mailing list subscribers	<div class="ExternalClass624654F1DBA84803A19BF5F61CE3F2F8"><p>to the Metro Vancouver mailing list<br></p></div>	http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/External-Relations-Mailing-list-subscribers.aspx, http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/External-Relations-Mailing-list-subscribers.aspx	56,948	On track	subscribers	bg-purple	Centralized Support Services - External Relations
Facebook page likes	Facebook page likes	<div class="ExternalClassCBF9F29DDA9F4BD7993B65B0E0125DE1"><p>of the <a href="https://www.facebook.com/metrovancouver/" target="_blank">Metro Vancouver Facebook page</a><br></p></div>	http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/External-Relations-Facebook-page-likes.aspx, http://www.metrovancouver.org/dashboards/services/centralized-support-services/Pages/External-Relations-Facebook-page-likes.aspx	42,043	On track	likes	bg-purple	Centralized Support Services - External Relations

Housing

Metro Vancouver Housing tenant associations

<div class="ExternalClass102829ABA76A4C9CB345E78601135A1B"><p>have tenant associations<br></p></div>

http://www.metrovancouver.org/dashboards/services/housing/Pages/Metro-Vancouver-Housing-communities-with-tenant-associations.aspx, http://www.metrovancouver.org/dashboards/services/housing/Pages/MVHC-communities-with-tenant-associations.aspx

59%

On track

of MVHC communities

bg-orange

Housing

Regional Parks

Participants in park programming

<div class="ExternalClassED22C5BFE523419EB6C7A04FA75385B5"><p>in interpretive programs and special events<br></p></div>

http://www.metrovancouver.org/dashboards/services/regional-parks/Pages/Annual-participants-in-park-programming.aspx, http://www.metrovancouver.org/dashboards/services/regional-parks/Pages/Annual-participants-in-park-programming.aspx

23,670

On track

participants

bg-light-green

Regional Parks

Regional Services

Electoral Area A events

<div class="ExternalClassC9B07149C6AA4A609CAF98D849E8DAB5"><p>for Electoral Area A<br></p></div>

http://www.metrovancouver.org/dashboards/services/regional-services/Pages/Electoral-Area-A-Public-meetings-and-engagement-events.aspx, http://www.metrovancouver.org/dashboards/services/regional-services/Pages/Electoral-Area-A-Public-meetings-and-engagement-events.aspx

On track

public meetings & engagement events

bg-yellow

Regional Services - Electoral Area A

Liquid Waste

Event days at Annacis Research and Event Centre

<div class="ExternalClass97DBEEF9F2AC48AB9869A5FE1AF5FC7C"><p>with events hosted at the Annacis Research and Event Centre<br></p></div>

http://www.metrovancouver.org/dashboards/services/liquid-waste/Pages/Event-days-at-Annacis-Research-Centre.aspx, http://www.metrovancouver.org/dashboards/services/liquid-waste/Pages/Event-days-at-Annacis-Research-Centre.aspx

134

May not be on track

days

bg-taupe

Liquid Waste

Water

Watershed programming participants

<div class="ExternalClass2323BE52E3824CC4A1AF0A9665202988"><p>at watersheds & Lower Seymour Conservation Reserve (LSCR)<br></p></div>

http://www.metrovancouver.org/dashboards/services/water/Pages/Participants-in-WS-LSCR-programming.aspx, http://www.metrovancouver.org/dashboards/services/water/Pages/Participants-in-WS-LSCR-programming.aspx

8,880

Waiting for Data

participants

bg-blue

Water

Public Engagement

100%
of Freedom of Information
requests delivered on time

Public Engagement

Metro Vancouver’s regional scope forges relationships that go beyond municipal borders. For policy-makers and politicians, public meetings and community engagement events are vital avenues for feedback. For the public, our fast and thorough response to freedom of information requests ensures transparency and a greater understanding of our pivotal role in the region’s quality of life.

First Nations Consultation

Doubled the
number of bilateral meetings
with area First Nations since 2014

First Nations Consultation

Including First Nations in conversations about the future of our region is essential. Metro Vancouver’s commitment to forging productive relationships saw bilateral meetings with area First Nations more than double since 2014. A new era of dialogue and cooperation is emerging, as communication and understanding between stakeholders grows in a climate of cooperation and respect.

Regional Parks

11 million
visits to Metro Vancouver
Regional Parks last year

Regional Parks

Our extensive parks network brings people together in a different way – making outdoor enjoyment and appreciation of our environment possible across the region, from the mountains to the sea. We are also embracing new ways of engaging with our audience. Our online resources and social media presence are essential channels for communicating Metro Vancouver’s story.