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Departments & Managers 

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Chief Administrator's Office
Interim Commissioner/Chief Administrative Officer - Delia Laglagaron

Delia Laglagaron is the interim CAO and Commissioner with responsibility for any and all matters relating to overall management of the Metro Vancouver’s diverse programs. She is also interim commissioner of the Water and Sewer Districts.

Delia Laglagaron
Interim Deputy Chief Administrative Officer - Jim Rusnak
Jim Rusnak acts for and on behalf of the CAO on any and all matters relating to overall management of the Metro Vancouver’s diverse programs.
Jim Rusnak
Board Secretariat and Corporate Information Department
Manager/Corporate Secretary - Paulette Vetleson
Paulette Vetleson leads a staff group that is responsible for providing administrative and legislative services to the political boards and committees, establishing practices and standards for managing corporate records, operating a library of Metro Vancouver publications and collections, ensuring adherence to the Freedom of Information and Protection of Privacy Act; and establishing a contact centre to serve as the primary point of contact for public inquiries. Paulette’s team is also responsible for managing elections/ referendums for Electoral Area ‘A.’
Paulette Vetleson
Corporate Relations
Manager - Heather Schoemaker

Heather Schoemaker leads a team that gives voice to Metro Vancouver programs, policies and initiatives. As the conduit between Metro Vancouver and its many audiences and stakeholders, Corporate Relations promotes regional sustainability and invites public input and participation in the development of organizational priorities. This department has four core divisions – Corporate Communications, Media Relations and Issues Management, Multimedia Services, and External Outreach and Intergovernmental Relations. Other services include Web Production and Design Management, Aboriginal Relations, Sustainability Academies and Administrative Support.

Heather Schoemaker
Corporate Services
Manager - Greg Smith
Greg Smith leads a staff group that provides information technology resources for user groups across the corporation. His responsibilities include planning and acquiring hardware and software, managing networks and consulting with users on IT solutions to meet business needs, as well as communications technology. Greg also has responsibility for managing the Metro Vancouver’s Head Office building (including building maintenance, renovations and tenant relations), and for corporate safety, security and emergency management and response.
Greg Smith
Engineering and Construction
Manager - Tim Jervis
Tim Jervis leads a staff group that provides engineering design, technical support and construction services for large-scale capital projects throughout the region. These infrastructure projects, which include water supply and sewer collection pipes, drinking water treatment facilities, water storage dams, sewage treatment plants and a wide assortment of related equipment and facilities, are designed and built by a combination of staff and consulting/contracted professionals and firms. Tim Jervis
Finance and Administration
Chief Financial Officer - Jim Rusnak
Jim Rusnak leads a staff group that is responsible for the financial management of the organization. This includes, along with overall financial stewardship, providing services to Metro Vancouver departments relating to accounting, accounts payable, financial planning, analysis and reporting, internal audit, payroll, purchasing, property acquisition and management, risk management and treasury. Jim Rusnak
Human Resources
Manager - Linda Shore
Linda Shore leads a staff group that provides a full range of human resource management services to all Metro Vancouver departments. The services provided include employee recruitment, labour and employee relations, compensation and benefits plans administration, organization development and training, internal communications, employee records and human resources information systems.
Linda Shore
Labour Relations
Manager - Malcolm Graham
Malcolm Graham leads a staff group that provides collective bargaining, compensation, labour relations research and related employee relations services to the Metro Vancouver, its member municipalities and external fee-for-service employers.
Malcolm Graham
Legal
Corporate Solicitor - Ralph Hildebrand
Ralph Hildebrand leads a legal team that is responsible for providing legal advice to all departments and to the Boards of the Greater Vancouver Regional District, the Greater Vancouver Water District, the Greater Vancouver Sewerage and Drainage District and the Metro Vancouver Housing Corporation.  His responsibilities include planning for the long range development of the legal team in order to meet Metro Vancouver’s legal service needs, directing the provision of legal services and retaining and working with external counsel on opinion and litigation matters.
Ralph Hildebrand
Metropolitan Planning, Environment and Parks
Manager - Gaetan Royer

Gaëtan leads a staff group engaged in planning, acquiring, maintaining and programming for an extensive parks network across the region and in the lower Fraser Valley. Along with the preservation of green space and wildlife habitat, responsibilities include managing implementation of the Regional Growth Strategy, intensifying the use of industrial land, improving air quality and establishing regulations in support of the Sustainable Region Initiative, as well as administration of the electoral area.

Operations and Maintenance
Manager - Doug Humphris
Doug Humphris leads a staff group that provides operations and maintenance functions across a diverse range of utilities infrastructure, including watershed management, drinking water treatment and supply, sewage and drainage collection and treatment, technical support and vehicle fleet maintenance. Doug also oversees the work of the Quality Control Division, which monitors drinking and receiving water quality.
Doug Humphris
Regional Housing
Manager - Don Littleford
Don Littleford leads a staff group that manages a portfolio of non-market housing developments throughout the Metro Vancouver. Working with appropriate community and external agencies, Don has overall responsibility for acquiring, financing and constructing new facilities as well as operation, maintenance (through staff and/or contractors), and tenant relations in existing properties.
Don Littleford
Solid Waste
Manager - Paul Henderson

Paul Henderson leads a staff group that is responsible for providing solid waste planning, resource and energy opportunities, and contract management services.  The department’s activities include management of solid waste collection, transportation and disposal facilities serving Metro Vancouver member municipalities; solid waste policy and analysis, zero waste implementation, recovery and disposal facilities, solid waste energy, and utility residuals management.

Utility Planning
Manager - Albert van Roodselaar

Albert van Roodselaar leads a staff group whose responsibilities are focussed on the planning components of water and liquid waste management. The Utility Planning Department contributes to Metro Vancouver’s Sustainable Region Initiative through implementing the plans of the liquid waste and water utilities and to better use recoverable resources. Primary activities include technical analysis, assessment and forecasting, environmental management, plan and policy development, and plan implementation.

Albert van Roodselaar
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Resources

Click on the Department's name to see the contact information.
  Corporate Info Centre
  Board Secretariat and Corporate Information
  Chief Administrator's Office
  Corporate Relations
  Corporate Services
  Engineering and Construction
  Finance and Administration
  Human Resources
  Labour Relations
  Legal
  Metropolitan Planning, Environment and Parks
  Operations and Maintenance (Water and Sewer System)
  Regional Housing
  Solid Waste
  Utility Planning

Fast Facts

The Metro Vancouver uses a system of standing and advisory committees to review issues and policies for the Board.