This page is designed to provide information quickly for municipal staff and governments. Please visit our main water pages for general information about your drinking water.
Contact Metro Vancouver Water Services Operations and Maintenance staff
Find the major staff departments you need to contact in the Water Services Operations and Maintenance department at Metro Vancouver. Call 604-432-6405 or email
email@example.com. To ensure your email reaches the right contact, include the staff name in your email.
|Director, Operations and Maintenance Water Services||Marilyn Towill|
|Division Manager, Transmission Operations, Water Services ||Joe Almeida|
|Division Manager, Technical Support Services, Water Services ||Paul Kohl |
|Division Manager, Treatment Operations, Water Services||Andrew de Boer|
|Program Manager, Water Maintenance, Water Services ||Terry Hui |
|For proximal works (work close by or affecting Metro Vancouver water mains and facilities) ||Cal Merry |
|To report Metro Vancouver water main leaks or breaks ||Joe Almeida|
|For water bill and data inquiries ||Farshad Mortazavi |
You can also contact department staff through Metro Vancouver’s Information Centre at 604-432-6200.
Water and Sewerage (emergency only)
After hours? This is a 24-hour staffed emergency line.